Aligning executive strategy with tactical operations and supply chain management


The need for efficient, effective, and standardized processes never goes away. They are your organization’s way of making money without reinventing the wheel each time. However, you may have noticed that you are spending more time expediting, more time customizing, and in general, more time working outside the processes that used to work well.

Successful processes begin with aligning proposed processes to strategy. This makes sure that the value design for is the same customers expect. Effective processes support executive strategy, no matter what operational level the process lives in.

Effective processes also can be monitored with hierarchically defined metrics that link the process up to the strategic goals. When things go wrong, misalignment shows up quickly and provides feedback on processes and assumptions may no longer be correct in terms of what the customer expects and values from your processes.

To align your processes to your strategic plan in ways the customer values and that will enable growth, please contact Process & Strategy at