Hint: business transformation aligns strategy, process, and the end customer In 2016, research showed that 1 out of 3 public companies would not survive the next 5 years. It looks like Sears, a stalwart company over one hundred years old, will be in that 30%. But it didn’t have to be this way. Business transformation… Read More
– and building stronger teams as a result Resistance to change is ever present for a variety of reasons: change takes time and we have customers to satisfy change is risky and our customers won’t tolerate performance glitches change changes the power dynamics it’s just easier to stay with what I know However, with change… Read More
Avoid alienating your customers in your haste to release Lately, I’ve had several companies I purchase services and products from deliver the latest release that only almost works. I’m told the reason is because the company is using agile methodology and due to that, the customers are used to point out what they want to… Read More
What a GDPR legal conference taught me Like many small business owners, the array of legal expertise I could be paying for is dizzying: tax and sales nexus expertise, IP expertise, business organization and expansion expertise, legal compliance with various regulatory bodies from various expert firms… The last entry pertains to this blog I need… Read More
A recent article in the Wall Street Journal showcased how digital friendly freight start-ups are challenging global freight giants – the giant’s response – we’re already doing that. Both digital start-ups and freight giants are challenging you, too, if you are a small freight provider. How can you compete? You lack the financial resources of… Read More
Seems like a quaint, old fashion notion: a corner store a short walk away, people who know you, really know you and your likes, informal community meet-and-greets While older cities in the U.S. never lost this, newer cities, smaller towns, and U.S. areas that grew after the 1960’s were developed by urban planners who knew,… Read More