It requires a lot of people to send up the Mars Rover or a space probe. It is never technology alone. Once the rover lands, a lot of people are required to work with the technology to monitor performance, remotely fix performance glitches, interpret all the data coming back, and adjust the module’s activity to… Read More

In a recent HBR article, Bhaskar Chakravorti, Ajay Bhalla, and Ravi Shankar Chaturvedi share research highlighting that the U.S. is on the verge of stalling out in its digital competitiveness. Why? Because the U.S. has a high level of digital advancement accompanied by slowing momentum. Not good for a country heavily investing in IoT, digital… Read More

No In taking a non-political view of the new U.S. administration’s policies over the past few months, there is a strong bent on turning back the clock to a previous era. Here’s what I’m seeing: Old industries that couldn’t or wouldn’t keep up with changing business strategies and global competition are having paths cleared for… Read More

In a recent article by Pymnts.com, the high risks associated with health care’s current cyber security maturity levels were highlighted. They were not encouraging. Is your cyber security a high risk too? If you say no, are you sure? A huge problem in any company is in knowing all the intersection points where cyber thieves… Read More

Doing something monotonous jobs all day, like picking? Then maybe. Do your customers not want to pay for non-value added work like moving material from here to there? Then maybe. Do you worry about jobs that may cause OSHA injuries from repetitive work that has low or no value added in the customer’s eyes? Then… Read More

To gain your ideal customer’s business and retain it for the long term – you need to be able to figure out exactly what they want often before they even know themselves…. here’s how to crack the code and get started! Don’t guess. Don’t assume. Don’t do what the other guy is doing. Do some… Read More

Never make it difficult for customers to do business with your business! I call this Cynthia’s 1st Rule of Business It’s amazing how many businesses refuse to follow it. Case in point: last night there was an event by two non-profits that I paid to attend. I had plans to talk with several people I… Read More

With everything in flux in supply chain, it’s been interesting trying to figure out the focus of this blog. My decision: do 1 thing at a time and whenever possible, introduce items that may not be regularly seen but are important to know about for your global supply chains. Here’s one you should definitely know… Read More

Last post we looked at 4 steps to start your supply chain risk evaluation. This post we’ll examine how you can be the one your customers and people not yet your customers turn to in times of uncertainty. Knowing your customer’s greatest risks and being prepared to handle them provides you with an opportunity to… Read More

The recent U.S. Presidential election, Brexit, unrest throughout the world; there is a lot to be uncertain about. While I don’t hold a crystal ball as to what will happen next, I can help you be more agile no matter what comes your way. The key is be prepared as much as possible. While we… Read More